At 10X Business Smart Agency®, we are committed to delivering high-quality digital services and products. Please read our Refund Policy carefully before making a purchase. By purchasing from 10xbsa.site, you agree to this policy.

1. Digital Products & Services

Due to the nature of digital goods and services, all sales are final and non-refundable once the order has been processed and/or access has been delivered, unless otherwise stated or required by applicable law.

This includes but is not limited to:

• Website builder accounts
• Funnel builder subscriptions
• AI tools
• Virtual tours
• Booking platforms
• Custom SaaS setup
• One-on-one consulting or support sessions

2. Monthly Subscriptions

You may cancel your subscription at any time. However:

• We do not offer refunds for partial months, unused time, or cancellations made after a billing cycle has started.
• If you cancel before the next billing date, you will retain access until the end of the current billing period.

To cancel your subscription, please email us at support@10xbsa.site before your next renewal.

3. Duplicate Payment or Billing Error

If you believe you have been billed in error or charged twice, please contact us within 7 days of the charge at support@10xbsa.site. We will investigate and issue a refund if a duplicate or error is confirmed.

4. Service Delivery Guarantee

If for any reason we are unable to deliver the service you've purchased (e.g., platform access fails or service is never initiated), and the issue is not caused by user error, we will either:

Provide the missing service within a reasonable time, or

Issue a full or partial refund depending on the situation.

5. Chargebacks and Disputes

Initiating a chargeback or payment dispute without contacting our support team first may result in termination of your access and account.

We are happy to help resolve any issue when contacted at:

📧 support@10xbsa.site

6. Contact Us

For all refund requests, cancellations, or billing issues, contact us at:

10X Business Smart Agency®

📧 support@10xbsa.site

🌐 https://10xbsa.site